The finance option isn't showing, what can I do?
Don’t worry, we can help! There are a couple of common reasons why the finance option might not appear at checkout:
1. Order value under £390
Our finance provider sets a minimum spend of £390. If your basket is below this, you’ll either need to:
- Add a little extra to your order to meet the threshold, or
- Checkout using one of our other payment methods.
2. Gaming products
Unfortunately, Interest-Free Finance isn’t available for gaming products. If you’ve added a console or accessory to your basket, the finance option will disappear for the whole order (even if you have other non-gaming items in there too).
3. Try PayPal Pay in 3 instead
If finance isn’t an option for your order, you might be able to use PayPal Pay in 3 instead — it lets you split payments into 3 interest-free instalments. Find out more here.
If you’re still unsure, our friendly team is always happy to check things over for you — give us a call on 01242 903655, hop on Live Chat, or email info@smarthomesounds.co.uk.