💷 I’m being charged for delivery, why?
We offer FREE delivery on most orders:
- *DPD Next Day Delivery for orders over £99
- 2–3 working day delivery for TVs
📦 Delivery charges for other services
| Service | Cost |
|---|---|
| Orders under £99 | £3.99 |
| DPD Next Day pre-12 (Monday–Friday only) | £6.95 |
| Two Day Northern Ireland Delivery | £14.99 |
| Two Day Off-Mainland Delivery (Including Channel Islands, IoW, IoM and Scottish Islands) | £14.99 |
| AIT / TV Next Day Delivery | £19.00 |
*Postcode dependant, please see the above table.
Why do you charge for offshore postcodes?
We’d love to be able to offer free delivery everywhere, but unfortunately couriers charge a much higher rate for offshore and remote areas (e.g. Channel Islands, Isle of Wight, Isle of Man, Scottish Islands).
To keep our prices competitive and fair for all customers, we have to pass on part of this cost rather than building it into all orders.
It’s only a small item, why do I still get charged?
Courier pricing is not based only on size or weight—it also factors in the extra distance, handling, and logistics involved in reaching offshore locations.
Even small parcels cost us significantly more to send via these premium services, so it isn’t sustainable for us to offer free delivery in these cases.
Why do you charge for orders under £99?
We’re proud to offer free next-day delivery on most orders over £99.
For smaller orders under £99, we charge £3.99—this is just a contribution towards the delivery cost, and we cover the rest.
This way, you still get a fast, reliable courier service at a very low price, while we continue to keep our prices as competitive as possible.