Can I change my delivery address?

For security reasons, we cannot change your delivery address once your order is placed in most cases. This helps us keep our customers safe, especially when ordering high-value items.

⚠️ What to do if you need a change

• Before your order is processed:
  • Contact our team as soon as possible.

  • We may be able to make an exception and update your address.

    If your order is already on its way:

  • It is not possible to change the delivery address.
  • Get in touch with our team and we’ll do our best to re-call the item.
  • Please note: charges may apply for this service.

👉 Contact us at info@smarthomesounds.co.uk or call 01242 903655 and we’ll guide you through the options.