I’ve received an email order confirmation but I have not proceeded with the finance order?
If you selected Omni Finance at checkout and clicked Accept & Place Order, our system automatically sends an order confirmation email on the assumption you’ll go ahead with the finance application.
If you didn’t complete the finance application (sign the documents and fill in the deposit) with Omni:
- Your order won’t move forward
- You won’t be charged
- No goods will be shipped
In short, the confirmation email is void if the finance application isn’t finished.