How does the SHS 30 day listen better promise work?
📦 SHS 30 Day Listen Better Promise
At Smart Home Sounds, we strive to offer the best service possible for our customers and only sell and recommend products we have tried, tested and love ourselves. However, the best way to know if a product is right for you is to test it yourself.
For a risk-free purchase, we’ve given you 30 days to test out your new items and if you’re not 100% satisfied, we’re happy to refund your order with no questions asked. You're able to test and try the product yourself to see if it's right for you (excludes video games/consoles/gaming & in-ear headphones & any products not under the LBP).
Please note: We are only able to accept returns within the 30 Day Listen Better Promise if the product is in its original condition, with the original packaging, manuals and cables. Any returned items which have been damaged, are missing original packaging, manuals or cables will incur a restocking fee which is at the manager's discretion.
Return costs for non-faulty items are the responsibility of the purchaser as our standard shipping is free.
HOW DOES THE RETURNS POLICY WORK?
1
Place an order with Smart Home Sounds on any qualifying items (look for the 30 days hassle-free returns icon on the product page).
2
Your 30 Days start when your order arrives. Test and enjoy your new purchase from the comfort of your home over the next 30 days. Not applicable on in-ear headphones.
3
If, for any reason, it’s not quite what you expected and you’re not 100% satisfied, simply get in touch with our team via email, phone or live chat and we will start the return process for you.