The perks of ordering with us

At Smart Home Sounds, we believe the most competitive prices is just the start to offering first-class customer service. 

6-year warranty

With every Sonos speaker, you purchase from us, we include a 6-year warranty absolutely free (**Excludes headphones). Some retailers insist on charging extra for this privilege, but because we are so confident in the Sonos system, it's on us.

Free next-day delivery

We hate extra delivery costs so we offer free next day or upgraded weekend delivery using DPD tracked as standard, to most parts of the United Kingdom.

Loyalty scheme

We admit... listening to your favourite music in every room can be expensive. That's why we offer our customers exclusive discounts they won't find anywhere else, on their future purchases. In addition, our customers are always the first to hear about Sonos news, tips and new features with our quarterly newsletter.

After-sales support

We aim to pick up every call within just a few rings - so there's no need to worry about being stuck on hold listening to elevator music! We are extremely contactable no matter what you need. We're a small team, so in most cases, you will have a dedicated agent who will help support you through your whole query - no more being passed from agent - agent!

Product knowledge

We have an expert in every field, whether that be ceiling speakers, TV's or Hi-Fi. We can put you through to someone who will be able to help. We know the Sonos system inside-out, so if you get stuck, we're here to help.

30 Days Returns Policy

For a risk-free purchase, we’ve given you 30 days to test out your new items and if you’re not 100% satisfied, we’re happy to refund your order with no questions asked. You're able to test and try the product yourself to see if it's right for you (excludes video games & in-ear headphones & any products not under the LBP). 

Always happy to help

Email: info@smarthomesounds.co.uk

Freephone: 0800 677 11 00 (Monday-Friday, 9:30am-5pm)

Online chat: Monday-Saturday, 9am-5pm