How does my Sonos 6 Year Warranty work?

Smart Home Sounds offer an exclusive automatic 6-year warranty on all Sonos products at no extra cost. If your product becomes faulty in the first 6 years from purchase, we will repair or replace your unit.

In the event your product is unrepairable and the model purchased is no longer available, customers will be issued with store credit for the amount originally paid.

Will I need to register my 6 Year Sonos Warranty?

You will not need to set up your Sonos 6 Year Warranty manually, as this will automatically start as soon as your product is activated on the Sonos App.

What does my Sonos 6 Year Warranty Cover?

The warranty excludes accidental damage & networking issues.

The first two years of your warranty are covered by the standard Sonos manufacturer warranty, whilst the final four years of your warranty term are covered by us (Smart Home Sounds Ltd).

All batteries will be covered by the standard manufacturers warranty.

Full terms & conditions of the warranty can be found here

What do I do if there's a fault with my product?

Please follow the steps in our  My item has developed a fault, what shall I do? and How do I make a claim under the warranty? Guides if you have a problem with your Sonos product within your 6 Year Warranty Period.